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Terms & Conditions

Effective Date: 25 April 2025

Welcome to Vape Valley. Please read these Terms and Conditions carefully before using our website or purchasing our products.

By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old (or the legal smoking age in your jurisdiction) to purchase products from Vape Valley. By using our website, you confirm that you meet this requirement.

2. Products and Services

All products sold by Vape Valley are intended for adult use only. We reserve the right to refuse service, limit quantities, or cancel orders at our discretion.

3. Orders and Payment
  • All prices are listed in PKR and are subject to change without notice.

  • We reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or suspicion of fraudulent activity.

  • Payment must be made at the time of purchase through the provided secure payment options.

4. Shipping and Delivery
  • We aim to process and ship orders promptly.

  • Shipping times may vary depending on location and external factors beyond our control.

  • Vape Valley is not responsible for delays, lost shipments, or incorrect delivery due to customer error.

5. Returns and Refunds
  • Please review our Refunds and Returns for detailed information.

  • Products must be unused and in original packaging to be eligible for return (exceptions apply for faulty products).

6. Intellectual Property

All content on our website, including images, logos, product descriptions, and design, is the property of Vape Valley and protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability
  • Vape Valley shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

  • Use of vaping products is at your own risk. Always consult with a healthcare professional if you have any health concerns.

8. User Conduct

You agree not to use our website or services for:

  • Any unlawful purposes.

  • Transmitting harmful, fraudulent, or offensive content.

  • Interfering with the security of the website or other users.

9. Privacy Policy

By using our website, you also agree to our Privacy Policy, which governs how we collect and use your information.

10. Governing Law

These Terms and Conditions are governed by and construed following the laws of Pakistan, and you submit to the exclusive jurisdiction of the courts located there.

11. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon posting.

12. Contact Us

For any questions about these Terms, please contact:

Vape Valley
Email: info@vapevalley.org
Phone: +923 22 45 41 331
Address: Shop 23C, 1 MM Alam Rd. opposite KFC,
Block C 1 Gulberg Ill, Lahore, Pakistan.